Privacy Policy

a. Personal Information

• Full name
• Email address
• Phone number
• Country of residence
• Employment status

b. Verification Information

• Government-issued ID
• Proof of address
• Business registration documents
• Licensing information

c. Platform Data

• Listings and property details
• Tenant preferences (budget, location, etc.)
• Messages and viewing requests
• Lease and transaction data

d. Technical Data

• IP address
• Device and browser data
• Usage analytics

We use your data to:

• Provide and operate the platform
• Match tenants with properties
• Verify users and maintain trust
• Process payments and leases
• Send notifications and updates
• Improve platform performance

TurnKei uses your data to generate compatibility scores between tenants and listings.

This may include:

• Budget matching
• Location preferences
• Property features

This is used solely to improve user experience and is not automated decision-making with legal impact.

a. Other Users

Tenants and providers may see relevant profile and listing information.

b. Service Providers

• Payment processors (e.g., Stripe)
• Email services (e.g., Resend)
• Lease processing tools (e.g., DocuSeal)
• Hosting and analytics providers

c. Legal Requirements

We may disclose information if required by law or to protect our rights.

We implement safeguards including:

• Secure databases
• Access controls
• Authentication systems

However, no system is completely secure. Use the platform at your own risk.

We retain data:

• As long as your account is active
• As needed for legal and operational purposes

You may request deletion of your account and data.

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to certain processing

Requests can be made via email.

We use cookies and similar technologies to:

• Improve functionality
• Analyze usage
• Support marketing efforts

You can control cookies through your browser settings.

TurnKei operates in the Caribbean and may store/process data in different jurisdictions. By using the platform, you consent to this.

TurnKei is not intended for users under 18. We do not knowingly collect data from minors.

We may update this Privacy Policy periodically. Continued use of the platform indicates acceptance.

hello@turnkeirentals.com